Trabajo de b2b customer support

The Job in a Nutshell We're looking for positive, service-minded Customer Support Specialists to be the friendly face of our company for users from Chile, Peru, Europe, and Canada. This role is based in our Santiago office, where most of the work happens on site as part of our local team. As the first point of contact for our customers, you'll provide timely, accurate, and empathetic support,...

En Vambe seguimos creciendo Buscamos a nuestra próxima incorporación para el equipo de Customer Support, un rol clave para acompañar a nuestros clientes una vez que terminan su proceso de onboarding y comienzan a operar con nuestra plataforma. Serás el primer punto de contacto cuando necesiten apoyo y tu misión será asegurar que cada interacción sea rápida, clara y de alto impacto. Queremos a...

Una empresa tecnológica en Santiago busca un(a) Customer Success Manager para gestionar relaciones con clientes empresariales. Este rol es clave para asegurar la adopción y crecimiento de cuentas B2B, monitoreando el uso del sistema y detectando oportunidades de mejora. Se busca a alguien con un año de experiencia en Customer Success y habilidades analíticas. Ofrecemos 40 horas semanales, 25 días...

Overview Company Description: HR Profile Job Description: Customer Success Specialist (B2B SaaS – Fintech) Remote LATAM Responsibilities - Retention & NRR Optimization: Analyze churn signals and execute turnaround strategies to maximize customer lifetime value. - Strategic Account Leadership: Act as the senior point of contact for key accounts, aligning expectations, outcomes, and long-term...

A dynamic support firm is seeking a highly motivated Customer Support Representative to join their remote team. This role involves providing exceptional customer service through various channels. The ideal candidate should have excellent communication skills and a customer-centric mindset, making a positive impact on clients' experiences. Competitive salary and flexible working hours are offered,...

The Opportunity: We are seeking a highly skilled and empathetic Customer Support Specialist to join our world-class support team. This is a critical role responsible for providing our users with an outstanding customer experience, ensuring every customer feels heard and valued, and representing our brand online at all times. In the last 2 years, we've grown this brand from $0 to multi-8-figure...

Customer Support L2 Project - Freelance Project Chile Remote About the Role Join a dynamic project supporting cutting‑edge AI‑driven technology in the financial services industry. As the Customer Support L2, you will oversee Customer Support Agents helping clients manage and optimize their retirement plans. You’ll be responsible for ensuring operational excellence, maintaining service...

About Motion Given the speed of AI advancement, we operate under two assumptions about the future of work: 1. AI will do 100x more work over the next decade 2. Humans will always be needed for oversight, strategy, and the toughest decisions To manage this future, there must be a system that lets a single human manage 100x more work, done by both AI and people. That’s what we’re building at...

En Tinet buscamos un(a) Product Customer Support que combine su experiencia técnica con una visión de mejora continua. Tu misión será asegurar que cada usuario de nuestro producto de IA tenga una experiencia fluida, resolviendo incidentes y optimizando el soporte mediante automatización, documentación y eficiencia. Principales funciones: - Gestionar la comunicación directa con clientes...

G'day We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer. Twenty years on and counting, we've got your back. Why is ServiceRocket the place for you -...

Empresa dedicada al área de tecnologías (Saas), ubicada en Las Condes, esta en busca de una persona para el cargo Customer Support: Funciones: -Atender y dar solución, ya sea de forma autónoma o con apoyo del área técnica a las consultas y requerimientos de los clientes. -Atender y dar solución, con apoyo del equipo, jefatura y/o área técnica a las consultas y requerimientos de los...

Empresa líder en el rubro de seguros en Chile se encuentra en la búsqueda de un/a Customer Support Analyst para integrarse a su equipo, con foco en la Mesa de Ayuda y la gestión de tickets asociados a procesos de pólizas y uso de nuestro portal.Reportando directamente a la Jefa del área de Atención al Cliente, el objetivo principal del cargo es brindar soporte y resolver requerimientos asociados...

Jumpseller is an e-commerce platform for fast-growing businesses. We focus on making online commerce easier so that companies can concentrate on what they do best: selling their products. Today, merchants use our platform to manage every aspect of their online business—from products and orders to shipping and customers—selling through an online store, chat, mobile, integrated marketplaces, and...

Job Summary The Elite Job is seeking a dedicated and customer-focused Work from Home Customer Service – Phone Support Representative to join our growing team. In this role, you will be responsible for handling inbound and outbound customer inquiries, providing top-tier service, and ensuring a seamless customer experience. You will work remotely, assisting customers with their questions,...

En Vambe seguimos creciendo Buscamos a nuestra próxima incorporación para el equipo de Customer Support, un rol clave para acompañar a nuestros clientes una vez que terminan su proceso de onboarding y comienzan a operar con nuestra plataforma. Serás el primer punto de contacto cuando necesiten apoyo y tu misión será asegurar que cada interacción sea rápida, clara y de alto impacto. Queremos a...

A leading tech company is seeking a Customer Success Specialist to join their remote team in LATAM. This role focuses on optimizing customer retention, enhancing onboarding processes, and driving renewals within a B2B SaaS environment. The ideal candidate has proven success in managing key accounts, advanced English proficiency, and a deep understanding of SaaS retention strategies. Join us to...

A leading tech company is seeking a Customer Success Specialist to join their remote team in LATAM. This role focuses on optimizing customer retention, enhancing onboarding processes, and driving renewals within a B2B SaaS environment. The ideal candidate has proven success in managing key accounts, advanced English proficiency, and a deep understanding of SaaS retention strategies. Join us to...

Overview Company Description: HR Profile Job Description: Customer Success Specialist (B2B SaaS – Fintech) Remote LATAM Responsibilities - Retention & NRR Optimization: Analyze churn signals and execute turnaround strategies to maximize customer lifetime value. - Strategic Account Leadership: Act as the senior point of contact for key accounts, aligning expectations, outcomes, and long-term...

Una empresa líder en soluciones tecnológicas está en búsqueda de un/a Customer Success Specialist para potenciar la retención de clientes en el sector B2B SaaS. Este rol, de nivel medio-seniado, requiere experiencia en Customer Success, gestión de cuentas clave y conocimiento del inglés. Se ofrece modalidad remota, enfocada en el mercado LATAM, con un salario atractivo entre $2,000 y $2,500....

Una empresa líder en soluciones tecnológicas está en búsqueda de un/a Customer Success Specialist para potenciar la retención de clientes en el sector B2B SaaS. Este rol, de nivel medio-seniado, requiere experiencia en Customer Success, gestión de cuentas clave y conocimiento del inglés. Se ofrece modalidad remota, enfocada en el mercado LATAM, con un salario atractivo entre $2,000 y $2,500....